Xhale City Terms & Conditions
YOU MUST BE OVER 21+ TO ENTER THIS SITE
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND YOUR USE OF THIS SITE CONSTITUTES AN AGREEMENT ON YOUR BEHALF TO THE TERMS AND CONDITIONS OF THIS SITE AND OTHER APPLICABLE LAWS. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THIS SITE OR PURCHASE ANY PRODUCTS FROM THIS SITE.
Any use of the terms "we, our, us, and company" refers to Xhale City and its members, directors, officers, and employees. Any use of the terms "you, your, and user" refers to you, the consumer.
ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Xhale City. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own noncommercial use, or to place an order with Xhale City. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Xhale City. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All Xhale City sales events that include media, will reserve the right to use any photos taken for marketing purposes. Xhale City is responsible for any activity that occurs through it's account and Xhale City agrees to not sell, transfer, license or assign any media content, information or usernames of any customer. Xhale City also represents that all information that's provided to Social Platforms upon registration and at all other times will be true, accurate, current and complete and Xhale City agrees to update all information as necessary to maintain its truth and accuracy.
Credit Card Fraud
Credit card fraud has increased over the past several years. Luckily, our local police force includes smart, dedicated, hard-working detectives that work with us and other law enforcement organizations to aggressively prosecute fraud. The local detectives work with the law enforcement agencies anywhere in the world to bring criminals to justice. If the authorities or Internet service provider at the destination do not cooperate, our local detectives will contact the next higher level of law enforcement to gain cooperation or they will subpoena records themselves. Social media and other organizations have also been utilized to help identify suspects. If necessary, we have agreed to travel anywhere in the world, at our expense, to testify against criminals, regardless of the amount of loss.
Damages & Shortages
Any order discrepancies must be reported within (4) days of delivery. All orders leave our warehouse in good condition. If your boxes appear to be opened, re-taped, damaged, or tampered with in any way, you must keep the original boxes and file a claim with the carrier. If your order arrives in good condition but contains damages, shortages, or overages, please contact a Customer Service Representative to file a claim. If it is the fault of Xhale City, any damaged or shorted merchandise will be credited or reshipped at our expense. In the case of overages or incorrect merchandise, Xhale City will arrange for return shipping.
You agree to indemnify, defend, and hold harmless Xhale City, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Xhale City may deliver notice to you by means of e-mail, letter, or phone, a general notice on the site, or by other reliable methods to the address you have provided to Xhale City.
All prices shown are retail prices that are subject to change without notice. Xhale City is not responsible for typographical errors appearing in this catalog, on our website, or in any other publications.
Revisions To Terms & Conditions
Xhale City may at any time make any changes to these terms and conditions. It is your responsibility, not the company, to occasionally check the terms and conditions to assure that you fully understand the terms to which you agree to by using our site. The company is not required to issue a statement as to changes made to the terms and conditions.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Xhale City without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, and Indemnification shall survive any termination.
All refused or unclaimed orders will result in a 10% restocking fee plus all shipping charges. If the customer would like the order reshipped, all additional shipping charges will be added. If the fault of Xhale City, refused orders will be fully credited or reshipped at our expense.
Only manufacturer defects or items damaged during shipping will be authorized for full credit. Damaged or missing items must be reported within 48 hours of delivery. Unless the fault of Xhale City, all returned items will incur a restocking fee of 10%, and the customer will responsible for any shipping charges. Unauthorized returns will not be credited or reshipped.
Xhale City reserves the right to charge a 10% restocking fee on all items being returned. Please make sure that you thoroughly go over your order during the order review section of the checkout, in order to avoid any problems.
Shipping & Delivery
At this time, Xhale City ships merchandise to locations within the United States, excluding Alaska and Hawaii. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier. Orders are typically shipped within 1-2 days. All orders are shipped UPS or FedEx unless otherwise requested.
All Trademarks, service marks and trade names of Xhale City used in the site are trademarks of Xhale City. We have no affiliation whatsoever to any traditional companies, domestic or foreign.
In the event that Xhale City product is mistakenly listed at an incorrect price, Xhale City reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Xhale City reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If you credit card has already been charged for the purchase and your order is canceled, Xhale City shall issue a credit to your credit card account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail or by use of obscene or abusive language is strictly forbidden. Impersonation of others, including an Xhale City or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You not may upload to, distribute, or otherwise publish through the site any content, which is libelous, defamatory, obscene, threatening, or invasive of privacy or publicity rights. Abusive, illegal or otherwise objectionable content which may constitute or encourage a criminal offense, violates the rights of any party or which may otherwise give rise to liability or violate any law is prohibited. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Xhale City disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Xhale City does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Xhale City does not make any warranties or representatives regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
By purchasing any item sold by Xhale City the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers’ responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated, or sold. The buyer expressly agrees to indemnify and hold harmless Xhale City for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.