FAQ's
1. How do I qualify for the giveaway?
Spend $50 or more at any Xhale City during the promotional period to receive a scratch card.
2. What if I spend $100?
If you spend $100 you receive 2 scratch cards and similar for each additional $50
3. How do I redeem my coupon?
Scratch the card to reveal your unique code, then enter it on this page to instantly find out if you've won a prize.
4. What prizes can I win?
Prizes include:
- Xhale City Jersey
- Canabzy Cooler
- World Cup Semi Final Tickets
Availability is subject to the promotional prize pool.
5. Does every coupon win a prize?
Not all coupons are guaranteed winners. Enter your unique code on the website to see if you've won.
6. Can I receive more than one coupon?
Yes! Every qualifying purchase of $50 or more is eligible for a coupon, subject to the promotion's terms and availability.
7. What if I lose my coupon?
Lost, damaged, or stolen coupons cannot be replaced, so keep yours safe until you've redeemed it.
8. Can I use my coupon more than once?
No. Each coupon code can only be redeemed once.
9. How do I claim my prize if I win?
After entering your code, you'll receive instructions on the next steps for claiming your prize.
10. Can I combine the giveaway with other 7/10 offers?
Yes, eligible purchases that meet the promotion requirements can also take advantage of applicable 7/10 deals, unless otherwise stated.
11. What are the 7/10 offers?
This year's 7/10 celebration includes:
- Buy One, Get One (BOGO) offers on select items
- 30% off storewide promotions
- Scratch card giveaway on qualifying purchases of $50 or more
12. Is there a deadline to redeem my coupon?
Yes. Coupon must be redeemed before the promotion end date specified on the card or in the official campaign terms.
13. Who can I contact if I have trouble redeeming my code?
If you're experiencing any issues, please contact the Xhale City team or visit your nearest store for assistance.